Platform Recall 14E-041


WHAT IS BEING RECALLED:

Ricon DOT Public Use,”S” 2000 and 5500 Series lifts manufactured after January 1, 2006 equipped with platforms measuring 32”x51” and 34”x54”.  The affected population is comprised of six (6) primary model numbers:

S2005-XXXXXXXX
S2010-XXXXXXXX
S5005-XXXXXXXX
S5010-XXXXXXXX
S5505-XXXXXXXX
S5510-XXXXXXXX
  
The total number of lifts being recalled is 38,434.

WHY IS IT BEING RECALLED:

Under certain conditions present in some applications, the platforms included on the subject S-Series model wheelchair lifts can exhibit cracking of the platform pivot plate while in the stowed position which, if left unchecked, can propagate to the point where separation of the rear portion of the pivot plate occurs rendering the lift potentially inoperable and possibly unsafe for the operator.

In the event the aforementioned crack occurs on both sides of the platform and is allowed to propagate to the point of material separation on both sides it is possible for the lift platform to lean against the vehicle lift door(s) and fall out of the vehicle when the door(s) is(are) opened putting the lift operator at risk.

WHAT YOU AS THE OWNER/OPERATOR SHOULD DO:

Immediately locate and inspect the affected unit(s) in your fleet. For units upon which cracked pivot plates are found, replacement of the platform must be performed.  For units within warranty, a platform assembly will be provided by Ricon. For any units that fall outside of the warranty period, a platform weldment will be provided by Ricon.

After inspection of the platform has been completed and no evidence of a cracked pivot plate is found, a supplemental elastomeric bumper kit provided by Ricon must be installed for each unit that is identified on the affected list.

More information and instructions for this recall are below.  For further assistance please email Ricon’s Recall Coordinator, at admin14E041@wabtec.com or call Customer Service at 800-322-2884. To locate the nearest Ricon servicing dealer please visit Ricon website: www.riconcorp.com.

WHAT RICON CORPORATION WILL DO:

Ricon will provide a field modification instruction and all material required to mitigate this recall at no charge.  It will be the responsibility of the lift owners to execute the mitigation.

If you feel Ricon has not fully answered your questions, please contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Thank you for your prompt attention to this matter.  If you have any questions concerning these procedures please contact Ricon Customer Service at (800) 322-2884, or by email at recall.admin@wabtec.com.

We apologize for the inconvenience caused by this safety recall, but the safety of our customers is our first concern.  


To start the recall process, please enter the Serial Number for each of your lifts here:
Multiple serial numbers can be seperated by comma(,).