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Important Product Information

 

 May 3, 2021

RE: Shipment Hold Ricon S & K Series Classic & Titanium Model Wheelchair Lifts

 

Dear Valued Ricon Customer:

Ricon Corporation takes the safety and security of its consumers and customers seriously. As part of our continuing quality and safety review processes, we recently determined that certain Ricon® S Series® & K Series® Classic and Titanium Model Wheelchair lifts do not meet certain provisions of Federal Motor Vehicle Safety Standard 403.

As a result, Ricon is implementing a shipment hold until a remedy can be implemented. Ricon filed a Non-Compliance Information Report on Friday, April 30, 2021 with the National Highway Traffic Safety Administration (NHTSA) reference Transaction ID 21-002702-25948-10.

Please be advised that it is a violation of federal law to sell or deliver an item of motor vehicle equipment that has been determined to contain a non-compliance until it is remedied and doing so may subject you to civil penalties.

This recall does not impact S&K lifts currently in use or the sale and delivery of aftermarket replacement parts. At this time, S&K lifts that are currently in service may continue to be safely used. Ricon does not believe that the non-compliance that has been identified presents a safety risk and intends to submit a petition for inconsequential treatment to NHTSA.

Ricon has identified and validated a remedy and we are in the process of procuring the necessary components and preparing retrofit instructions to modify lifts that have not already been placed into service. We are targeting to have remediation kits available for field installation for units not already placed in service as well as to resume production activities as soon as possible. Ricon will continue to accept orders for the S&K lift as modified, however, standard lead times may be impacted.

We apologize for the inconvenience caused by this issue and can assure you that we are working diligently to minimize the impact to you and your customers. If you have any questions or would like further information, please don’t hesitate to reach out to RiconRecallAdmin@Wabtec.com or (800) 322-2884 Option 1. We will continue to advise you of any future developments.

Sincerely,

Frank Golemis

Director of Engineering

Ricon Corporation, a Wabtec Company

 

 

 

 


Important Location Information

 


March 25, 2020

 

Effective May 1, Ricon Corporation will have relocated all activities from the Elkhart, Indiana, distribution facility to be closer to our sister facility, Vapor Bus International, in Buffalo Grove, Illinois, just outside of Chicago. Please note the address for Ricon’s new facility: 1085 Johnson Drive, Buffalo Grove, IL 60089. Distribution of all Ricon lift products will be from the new facility.  Please be sure to notify your freight carriers of this change.

Your customer service contacts will remain the same:

Ericka Mayorga

emayorga@wabtec.com

Telephone: (818) 267-3034

 

Gerald Quimpe

gquimpe@wabtec.com

Telephone: (818) 267-3033


Please contact customer service with any questions or concerns, or feel free to reach out to me.

Sincerely,

Tony Ward

National Sales Manager

Ricon Corporation



NEW!  SSR Single Slope Ramp For Low Floor Transit Buses



  

SSR

  



The unique, patent pending cam-based design automatically adjusts to bus stop conditions. Provides the least possible, continuous slope for mobility-challenged passengers.
* Easy operation and maintenance
* Fully electric drive system
* Water resistant mechanism and controls
* Rated 1,000 lbs. (453 Kg) load capacity
* Two-year limited warranty, extended warranty available

 




 


 


 

Ricon Introduces the New Titanium™ Line of S-Series® and K-Series® Wheelchair Lifts with full 3-year warranty and true 1,000 pound capacity.


Heavy-duty reinforced platform design and advanced engineering deliver best-in-class performance, reliability and value. The Titanium Line features the industry-leading Ricon Safety Zone, EZ-Roll™ inner barrier, LED handrail lights, new water and shock-resistant Dura-Touch™ control pendant with versatile dual twist-n-lock pendant connection points and exclusive rollerized outboard rollstop for smooth operation on the widest range of surfaces.

  

 

 



       
   
Titanium_thumb1A.jpg Download PDF brochure 





Events
See Ricon product demonstrations and meet with representatives at these upcoming industry trade shows:

 

 Show_Titanium.JPG  demo_A.jpg  Show_Titanium2.JPG

 

 

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